How can we help you?
People Social β a safe, welcoming community. Our team responds to every request within 24 β 48 hours.
βοΈ Contact us
For any question, feedback, or account issue, email us at:
Email support Β· soporte@people-soporte.socialπ‘οΈ Report abusive content or behaviour
We take safety seriously. If you see harmful, illegal, or abusive content β including harassment, hate speech, threats, sexual content involving minors, or impersonation β please report it immediately.
- In the app: open the post, comment, profile, or message β tap the β― menu β choose Report β select a reason. Moderators review reports 24/7.
- By email: write to soporte@people-soporte.social with a link or screenshot and a short description.
- For emergencies or content that endangers a life, also contact your local authorities.
π Report a bug or technical issue
Something not working? Help us fix it fast by including as much detail as possible:
- Your device model and OS version (e.g. iPhone 15, iOS 18.2)
- The app version (Settings β About)
- Steps to reproduce the problem
- A screenshot or short screen recording, if possible
- What you expected to happen vs what actually happened
β Frequently Asked Questions
What is People Social?
People Social is a mobile-first community network where you can connect with friends, share posts and reels, join groups and events, and message people you care about β with strong privacy controls at every step.
Is People Social free to use?
Yes. Creating an account and using the core features (posts, reels, chat, groups, events, marketplace browsing) is completely free. Any optional creator features are clearly labelled.
How do I create an account?
Download People Social from the App Store, open the app, tap 'Sign up' and follow the steps. You need a valid email address and must accept our Terms of Service and Community Guidelines.
How do I reset my password?
On the login screen tap 'Forgot password?' and enter the email address associated with your account. If the reset link does not arrive within a few minutes, check spam or contact support.
How do I control who sees my profile and posts?
Go to your profile β Edit profile β Privacy. Each section (bio, work, education, family, languages, places lived, photos, reelsβ¦) can be set to Everyone, Friends only, or Only me. You can also choose the default audience for new posts in Settings β Default audience.
How does the friend request system work?
Tap 'Follow' on a profile to send a friend request. The recipient sees it in Notifications and can Accept or Reject. Once accepted, you both appear as friends and can see each other's friends-only content. Pending requests can be cancelled at any time.
How do I block or mute someone?
Open their profile, tap the 'β―' menu top-right, then choose Block or Mute. Blocking prevents them from viewing your profile, messaging you, or interacting with your content.
How do I delete my account?
Open Settings β Account β Delete my account. Deletion is permanent and removes your profile, posts, comments, messages, and personal data from our production systems within 30 days.
How do I request a copy of my data?
Email soporte@people-soporte.social from your registered email address with subject 'Data export request'. We will provide your data in a machine-readable format within 30 days.
Does People Social support two-factor authentication?
Yes. Open Settings β Security β Two-factor authentication and follow the setup to protect your account with an additional verification code at login.